MVCH Privacy Policy (April 2018)

 

Mount Vernon Community Hall cares about your privacy.  For this reason, we collect and use personal data only as it might be needed for us to deliver to you our services and activities as they relate to your attendance at our community hall.  Your personal data includes information such as:

  • Name

  • Address

  • Telephone number

  • Date of birth

  • Email address

  • Other

  • data collected that could directly or indirectly identify you.

 

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data.  It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.  

 

If at any time you have questions about our practices or any of your rights described below, you may reach our Chairperson in their role as Data Protection Officer (“DPO”) by contacting us at mvcommunityhall@outlook.com.  This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.  

 

Likewise, we’ve also created a Data FAQ on our webpage (mvch.co.uk) to provide answers to your most common questions and definitions to key terms and concepts noted in this Privacy Policy. 

 

What information do we collect?

We collect information so that we can provide you with the best possible experience when you use the services of Mount Vernon Community Hall be that through attending an event/activity or by hiring the hall for your own private use.  Much of what you likely consider personal data is collected directly from you when you:

(1)   complete our contact form on our webpage (name, email, contact telephone);

(2)   complete a hall hire form (name, address, email, contact telephone); 

(3)   fill out a suggestion card (name, address, contact email, contact telephone) or

(4)   participate in surveys, become a volunteer and/or committee member, have an accident on our premises or otherwise participate in activities we promote that might require information about you.   

 

Sharing with trusted third parties. We will never share your personal data with third parties.

 

Communicating with you. We may contact you directly regarding tickets, activities or in respect of a hall hire that you have purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

  • Email

  • Text (SMS) messages

  • Telephone calls

 

If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at mvcommunityhall@outlook.com.

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement agencies to enforce and comply with the law. We will disclose any information about you to government or law enforcement agencies as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

 

Third-party websites.  Our website contain links to third-party websites relating to the classes and activities undertaken at the hall. We are not responsible for the privacy practices or the content of third-party sites. 

 

How you can request deletion your data.

To easily request deletion of your personal data (where available), please email us at mvcommunityhall@outlook.com or write to us at Mount Vernon Community Hall, Kenmuir Avenue, Mount Vernon, Glasgow, G329LE. 

 

If you make a request to delete your personal data and that data is necessary for the services/hires you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

 

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored.

 

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

  • mandated by law, contract or similar obligations applicable to our business operations;

  • for preserving, resolving, defending or enforcing our legal/contractual rights; or

  • needed to maintain adequate and accurate business and financial records.

 

If you have any questions about the security or retention of your personal data, you can contact us at mvcommunityhall@outlook.com.

 

Age restrictions.

Our hall is available to hire only for those over the age of 18.  Other hirers may provide activities/services targeted at or intended to be consumed by individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us at mvcommunityhall@outlook.com .

 

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

 

We will respond to all requests, inquiries or concerns within thirty (30) days.

 

 

 

Mount Vernon Community Hall, Kenmuir Ave, Mount Vernon, Glasgow,G32 9LE
mvcommunityhall@outlook.com                    
Registered Charity No. SC022802
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